This page contains all the necessary forms and documents relating to BNG's online services. These documents are only available in Dutch. You can complete these forms digitally using Acrobat Reader, version 7 or higher. Once you have completed the form, you can print it and, if necessary, sign it. Always use the documents on this page and complete them in full. Older versions and incompletely filled in documents are not valid.
| Form | Application |
| Online Services Agreement | First consult the implementation step-by-step plan. |
| Online Services Terms and Conditions (pdf, 1.12 MB) | The conditions for using BNG's online payment services. |
| Power of Attorney Authorisation Form (PAF) (pdf, 486 kB) | Adjust powers of attorney, authorisations and additional options for BNG Payment Transactions per user. New users will automatically receive a Digipass or Digipass App. |
| Central Customer Data Registration Form (pdf, 457 kB) | Indicate that your organisation wishes to deviate from a two-confirmation system or set the integrity check (SHA-256), download preference and customer limit. |
| Digipass Form (pdf, 458 kB) | Grant or withdraw permission to use the Digipass. This also applies to receiving confirmation, unblocking, resetting, deactivating and reapplying for a Digipass. |
| Post Cancellations Direct Debit Batch Form (pdf, 921 kB) | Cancel items from already scheduled and finally signed SEPA direct debit batches. Because the items in BNG Payment Transactions cannot be ticked for direct debit batches, this form addressed to klantenservice@bngbank.nl is required. The bank will process the request on a best-effort basis. As a precondition, the form must be completed in full, signed by a user with authorisation rights to the account and received by BNG no later than 3.30 p.m. prior to the batch processing date. |
| Agreement for offering batches via Wordline (pdf, 51 kB) | If you use a payroll service agency, batches can be submitted directly to the bank. |
| Step-by-step implementation plan | Follow this step-by-step plan to implement BNG Payment Transactions on location |
| User instructions for installing the Digipass App (pdf, 785 kB) | Install the Digipass App on a mobile device. |
| Customer manager manual (pdf, 1.5 MB) | For customer managers of an organisation: manage BNG's online services. |
| BNG payment transaction delivery times | Timelines for submitting single orders and batches. |
| Explanation of overview of power of attorney and authorisation (pdf, 1 MB) | Generate an overview of the organisation's current power of attorney and authorisation settings. |
| Exportformaten BNG Betalingsverkeer | The description of the MT940, MT940 Structured, CAMT.053 and Treasury information formats, supplemented with transaction codes, booking codes and return codes. |
| Social Pass order form | Apply for the Social Pass. |
| Card management manual | View the Card Management module manual in Payment Transactions. |
| Application for business current account transfer service | Transfer payment orders from another bank to BNG. |
| New account application (pdf, 470 kB) | Apply for a new account with BNG. |
| CRS Self-Declaration | Read all the information about the Self-Declaration regarding your tax domicile. |
| Direct debit contract (pdf, 609 kB) | Give permission for direct debit, both for B2C and B2B. |
| Representation form (pdf, 52 kB) | Indicate who is legally authorised to represent your organisation. When submitting your application, please also enclose a copy of your identity document. Please note: a copy of your driving licence will not be accepted. |
| Authorisation form (pdf, 59 kB) | Assign authorisations to employees. When submitting your application, please also enclose a copy of your identity document. |
| Booking codes (pfd, 100 kB) | View an overview of all booking codes. |
| Application for a treasury banking working account (pdf, 566 kB) | Do you have a system at the bank? Then request an SKL working account of which the cash sweeps and clearing of your account system with the treasury is carried out. If you only have one account, no separate account is required. |
| Automatic balance adjustment for treasury banking (pdf, 387 kB) | Request a balance adjustment for treasury banking, which will automatically replenish your account (only applicable if there are surplus funds in the treasury). |