Instructions for implementing BNG payment transactions

BNG canhelp you implement BNG Payment Transactions at your location. To do so, follow the steps below.

1. Submit the required forms to BNG

  • For each user, you must submit a Power of Attorney Form (PAF). Please note: This form must be completed digitally. You must use Acrobat Reader version 7.0 or later
  • A copy of valid identification for each user specified  
  • Online Services Agreement signed in duplicate

2. Making workstations suitable for BNG Payment Transactions

  • Workstations equipped with an internet browser
  • Workstations equipped with an external connection
  • Requires support for JavaScript, VB script, (session) cookies

3. BNG implementation visit

After receiving all the necessary forms from step 1, BNG needs approximately one week to process them administratively. One of our colleagues will contact you after to arrange an implementation date.

4. Programme implementation

During the visit to your organisation, BNG will carry out the following activities:

  • Identification of Customer Manager  
  • Review of Customer Manager tasks  
  • Activation of Customer Manager Digipass  
  • Issuing requested Digipass(es) to user(s)  
  • Have the Customer Manager activate the user(s)' Digipass(es)
  • Send confirmation of receipt to BNG Customer Service
  • Instruct the main user(s) on how to use BNG Payment Transactions