My BNG

Manage your banking affairs securely and easily with My BNG.

Manage your banking affairs securely and clearly

My BNG is the online portal for managing your banking affairs. This includes making payments, requesting products and viewing reports. My BNG also provides an overview of loans, guarantees and other products. The possibilities within My BNG are continually being expanded. You can log in and sign digitally with the Digipass, a personal means of identification.

Roles and rights

Within My BNG, the organisation's customer manager can assign roles to different users. This gives employees access to specific parts of the portal, depending on their position. For example, you can give a financial employee permissions for payment transactions, while a manager also has access to loans. With My BNG, you as an administrator can easily manage users and their rights.

Modules within My BNG

Within My BNG, there are different modules for each type of user.

For all users:

Personal message box: receive messages about updates and announcements from the portal
Daily interest rates: view indicative interest rates for our products
Upload documents: securely share files with BNG

For users with specific permissions:

Payment transactions: manage your accounts and payments, and view archives
Loan overview: gain insight into your current loans and payment dates
Guarantees: view current guarantees for local authorities
Letters of credit: overview of bank guarantees and rental guarantees
Requests: submit requests for bank statements and guarantees
Payment terminals: manage your linked payment terminals

For administrators:

Organisation management: manage users, their access and the organisation data within the portal

Frequently asked questions about logging in to My BNG

You can log in with your business email address or your User ID. Both are accepted as usernames. 

The login code is a one-time temporary password generated by your personal Digipass or Digipass App. This login code is valid for 30 seconds.

This message appears if you enter the wrong login details or if the login code has expired. Return to the My BNG login screen and try to log in again.

If this does not work, please contact our customer service department on 070 - 3750555 or the customer manager within your own organisation.

If your Digipass is blocked, follow the steps below: 

Download the Digipass Form (531KB) and select the option “Unblock Digipass”.
Complete the form entirely.
Email the signed form from your (business) email account that we have on file to klantenservice@bngbank.nl.

We will contact you by telephone to unblock the Digipass. 

If you have forgotten your PIN code, the Digipass App must be deactivated and reactivated. To do so, follow the steps below: 

Start the Digipass App.
Click on the cog icon in the top right-hand corner.
Select “Deactivate the Digipass App” and confirm.
Reactivate the Digipass App. To do so, follow the User Instructions for Installing the Digipass App (pdf, 785 kB).

If your Digipass is lost or stolen, please contact our customer service department immediately on 070 - 3750555. We will promptly deactivate the Digipass. Please note: we will never ask you for your Digipass PIN code.

Would you like to request a replacement Digipass? Please follow the steps below:

Download the Digipass Form (531KB) and select the option “Request replacement Digipass”.
Complete the form in full.
Email the signed form from your (business) email account that we have on file to klantenservice@bngbank.nl.

Latest service announcements

View all news

News Article

BNG informs customers: iDEAL becomes WERO

23 October 2025

From early 2026, the migration from iDEAL to WERO, a new European payment solution developed by the European Payments Initiative (EPI), will commence. WERO will gradually replace iDEAL and will offer additional functionalities such as recurring payments and cash on delivery, within the familiar banking infrastructure.

News Article

Interim report 2025: with solid results on track for greater impact for The Netherlands

8 September 2025 at 08:00

The Hague, September 2025 – BNG posted a net profit of EUR 142 million in the first half of 2025. This underlines our effectiveness in responding to the substantial public funding needs and investment challenges, as well as our resilience in a period marked by geopolitical tensions, economic uncertainty, and significant volatility in the financial markets. Our capital and liquidity position remained consistently strong.

News Article

Annual results for 2024: BNG delivers solid results and increases added value for society

24 March 2025 at 06:00

• EUR 11.7 billion of new long-term loans and record loan portfolio of EUR 93 billion • A net profit of EUR 294 million, an increase of EUR 40 million compared to 2023 • Interest result of EUR 536 million, EUR 19 million more than in 2023 • Raised funding of EUR 18.6 billion, of which EUR 7.5 billion in ESG bonds • Continued strong solvency and liquidity position with a Common Equity Tier 1 ratio of 40% and a LCR of 217%

Secure banking with the Digipass

Read all about the Digipass

Questions? We are happy to help

Call our Customer Service on 070 – 3750555 or send an email.

Send an email

BNG | Bank of added value - My BNG