During public holidays, our opening hours and payment processing may vary. On this page, you will find an overview of the relevant dates and associated changes. We advise you to take this into account in good time.
We do not process payments on the calendar days listed below. For you, this means that orders with a processing date from the table below will only be executed on the next working day. You will still have access to BNG Payment Services on the days listed below:
| Holiday | Attention |
|---|---|
| New Year's Day | |
| Good Friday | Transfers after the cut-off time on the Thursday before Good Friday are processed on the next Tuesday. |
| Easter Monday | |
| Labour Day | Transfers with a value date of 1 May will be processed on the next working day. |
| Christmas Day | |
| Boxing Day |
Instant Payments received on the above calendar days are immediately visible in BNG Payment Transactions.
These payments are booked the next working day, with the value date of the original transaction date.
On the following days, electronic payment transactions via BNG Payment Transactions will be possible, even though BNG Bank will be closed. BNG Bank will not be available by telephone on these days. Payments must be submitted correctly and you must ensure that you have sufficient funds in your account at the start of the day.
Please note: the release of a cash loan may take place later in the day than an outgoing payment, which may result in a shortfall and the payment may not be executed.
| Holiday |
|---|
| King's Day |
| Liberation Day |
| Ascension Day |
| Whit Monday |
Please note: BNG has established policies, procedures and internal controls to comply with sanctions legislation. This also means that the processing of certain transactions may take longer or may not be carried out on days when BNG Bank is closed.
More information can be found in the overview of delivery and processing times for BNG Payment Transactions.